Shipping policy

Have a question or need assistance? Our support team is here to help.

For inquiries regarding orders, shipping, returns, or products, please contact us using the information below.

Customer Support Email: support@eugenenorth.com

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

Average Response Time:
24–48 business hours

We appreciate your support and look forward to assisting you.